Ict

xCrisis Management & data Technology Master Thesis INFM02 VT2008 (15hp) Submitted: June, 2008 Authors: Lars H. Esbensen Tomas Krisciunas supervisor: Anders Svensson Examinators: Erik Wallin Linda Öberg VT2008 INFM02 control THESIS ESBENSEN & KRISCIUNAS 2 Abstract Information technology has become an important office of the business world. IT is move in communication and business processes crosswise departments making the uses dependant on the technology to perform their ralwaysse. In this thesis the authors be focusing on how companies prepare themselves for crisis that can scratch info technology within the businesses, and what types of crisis they are worrying about. To answer these questions a theoretical frame fetch is formulated by reviewing a collection of crisis oversight literature. The theory is later compared with empirical findings to break dance differences and similarities. The empirical mesh is based on interviews with four managers th at work with IT and is involved in the crisis wariness process. Three international enterprises with mountain pass offices in the Öresund region participate. The findings in this research show that the differences betwixt theoretical and empirical work is limited, and the similarities are many.

Both explains that convocation experts and decision-makers in a crisis management team that can calculate out possible little scenarios and construct action-plans, is a signalize part of crisis eagerness. Alternative ways of communication essential be prepared, and user training help the people involved know safe and know what to do when a critical l! ine occurs. All plans and responsibilities must be reviewed frequently so that they ever so are up-todate, old plans are of little help. Crisis preparation has to be motivated. It takes time and is costly. The second part of the thesis looks at what kind of IT link crisis companies worries about. This includes loss of communication such as email and intranet,...If you motivation to get a full essay, army it on our website: OrderCustomPaper.com

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